Revitalising student voice through a trilateral partnership approach: How a university and students’ union sought to refresh practice and re-boot student engagement and representation
Keywords:
Student Voice, Student Charter, Students' Union, Partnership, Policy, RepresentationAbstract
This case study explores the trilateral (three-way) partnership approach undertaken at an English university and students’ union to revitalise student voice and ‘re-boot’ student engagement against the backdrop of the existential challenges facing UK higher education providers. The approach included the reworking of the ‘Student Voice & Representation Policy’ to formalise student voice and representation mechanisms; the creation of a new trilateral ‘Student Charter’, to clarify expectations and commitments of each party for successful student engagement; and, the pilot of the innovative ‘Student Experience Collaborators Scheme’ that empowered students to work in partnership with senior staff and students’ union elected officers to shape the student experience, as an alternative approach to the traditional Student Advisory Council. Further considerations and reflections have been contextualised against key debates concerning inclusive representation within staff–student partnerships.
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