Accountable and Empowered - Professionalising Student Voice
Keywords:
Accountibility, Empower, Student VoiceAbstract
Incorporating Student Voice in institutional decision-making and strategic work is an extremely important and valued aspect of higher education (HE). This case study explores the challenges and opportunities related to embedding student voice within the University of Warwick's History Department. We highlight the limitations of traditional course representation systems and identify a need for a more professional and accountable approach. The department introduced paid Student Voice Ambassador (SVA) roles to ensure meaningful and diverse student participation in departmental governance. This approach has led to improved student engagement, more effective decision-making, and enhanced collaboration between students and staff. Its success is evidenced by positive feedback from both students and staff. In this article, both staff and students involved in this process reflect on the importance of professional conduct, accountability, and empowerment in the SVA role. We also consider future plans to further integrate and promote the role within the broader student body. Our experiences have demonstrated that professionalising student voice through paid roles can significantly enhance the impact and legitimacy of student contributions in HE.
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